If you manage to fix this message by setting your DNS, but then you get the CE-33984-7 error code instead, this usually means you are also trying to manually configure the IP address as well as the DNS servers. Contact your ISP to have it repaired or replaced.

If other people in the house are having trouble on the WiFi then your router may be broken.

If you are connecting to your main router through an intermediary device, like a second router or a switch, try removing this and connecting directly to your main router.

Are they also having problems? It could be a wider problem with the internet from your ISP.

Check with other users in your house and neighbors.

You need to select Option 4 – Default Settings.

Also try resetting your PS4 settings back to default in Safe Mode.

See our article for different ways to do this.

Use some form of Port Forwarding to make sure all ports on your router are open to your games console.

Try also factory resetting your router, pressing the reset button or pin that’s usually underneath or on the side.

Try full resetting your router and PS4, powering them off fully and unplugging them for 15 minutes before plugging them back in.

Try quick resetting/restarting your PS4 and router.

Only switch to Manual for the DNS settings. For wired connections select Custom rather than Easy to begin with but IP address, DHCP, etc can all be clicked though as default/automatic/whatever setting they are on.

Make sure you are setting everything as default/automatic except the DNS when configuring the connection.

However, if it doesn’t seem to work, here are some other steps to take: This DNS solution seems to work for the vast majority of people who try it looking through the forums. Manually setting the DNS servers like this manages to get the majority of PS4 users with this error message back online.

See also our article on the Best DNS For Gaming.

Cloudflare DNS Servers: Primary 1.1.1.1 Secondary 1.0.0.1.

Input these Google DNS servers: Primary: 8.8.8.8 Secondary: 8.8.4.4 or you can also use these:.

Run through all the settings as they are, without changing them, until you get to DNS Settings.

Plug into your router and use wired if the wifi doesn’t work.

Select Wifi or LAN depending on your connection.

The video above shows you the steps to take to fix this error code. Video can’t be loaded because JavaScript is disabled: How to Change DNS – Speed Up PS4 / Pro Internet – Playstation Tutorial – ZanyGeek ()

Pdanet to ps4